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10 FACTS ABOUT THE WASERVES CLIENT BASE

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  • Top service categories
  • Clients by service status and military branch
  • Clients by age, gender, and service era
  • Clients by discharge and deployment status

WAServes – Greater Puget Sound network guides veterans and their family members to the most appropriate services and resources available to help resolve their requests. The client base is comprised of active duty, reserve, and National Guard service members as well as veterans and their families since February 2017.

The top five service categories for WAServes assistance are consistently Employment (28%), Housing & Shelter (27%), Benefits (13%), Individual & Family Support (7%), and Legal (6%). See details below.

WAServes top service categories
Here are ten facts about the WAServes clients as of November 2017.

WASERVES CLIENT BASE BY CURRENT STATUS AND MILITARY BRANCH

Veterans comprise 86% of the WAServes client base with 8% retirees, and the remaining 7% are active duty, National Guard, and reserve.

WAServes clients by service status
62% of WAServes clients were/are in the Army, see image below for distribution across military branches.

WAServes clients by branch of service
WASERVES CLIENT BASE BY AGE, GENDER, SERVICE ERA, AND AFFILIATION

WAServes clients are predominately 26 to 54 years.

WAServes client base by age
52% of WAServes clients prefer not to disclose their gender. However, 39% who did disclose are male. 92% of clients are military members or veterans and 7% are family members, military spouses.
WAServes clients by gender
53% of the WAServes clients are from the Post 9/11 service era, 15% Persian Gulf War, and 17% Post-Vietnam.
WAServes clients by service era

WASERVES CLIENT BASE DISCHARGE AND DEPLOYMENT STATUS

78% of clients have an honorable discharge status, 16% general and other than honorable, and remaining 6% prefer not to disclose, other, or dishonorable discharge status.

WAServes clients by discharge status
57% of WAServes clients have been deployed, 30% have not been deployed, and 13% prefer not to disclose.
WAServes clients by been deployed
The WAServes staff continues to meet with each provider as part of its post-six months, In-Process Review to discuss the needs of the WAServes client base and these ten facts listed above.

The WAServes staff is proud to be part of the AmericaServes national network, working with its 75 Washington State network providers in the Greater Puget Sound area.

Serving America’s Military Families